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Butterfield Visa® Card


Unsurpassed Acceptance, Choice and Security


Visa/PLUS is one of the world's largest global payment and ATM networks, offering cash access in local currency at more than     one million ATMs and 29 million merchants in over 160 countries.


Assistance for Travellers

When you travel on business, to visit family and friends, or to enjoy that once-in-a-lifetime special vacation, the least you      need is to worry about your trip being interrupted because you     run out of money if your Visa card is lost or stolen. Visa wants    you to enjoy your trip worry-free. That's why all Visa cardholders have Emergency Assistance available    to them around the clock.

No matter where in the world you are, you can call our Visa Card Benefit Services 24 hours a day, 7 days a week. A customer service representative will assist you with anything you need.

The customer service representative will take your lost or stolen card report, order emergency replacement of the card or an emergency cash advance with proper approval from your financial institution, and answer any questions you might have about Visa services and the different ways Visa can help you resume and enjoy your trip to the fullest.



Benefits Include:


Where services are provided by organisations other than Butterfield, the Bank shall have no responsibility or liability for them, or for their mention on this page, or for their continuance. 


Convenient Payment Methods


  • Butterfield Online Internet Banking 
  • Auto-Pay
  • ATM


Emergency Telephone Numbers

Our global toll-free telephone number network facilitates communication with Visa Global        Customer Assistance Centers. Multilingual customer service representatives are ready to take      your call and provide assistance in your native language.

Product:       Visa Classic 
Country:       From USA or Canada 
Telephone:   1 800- 847-291
If you are unable to reach the toll-free number indicated above, please call 800-VISA-911.




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Restrictions on Card Processing

Due to travel and trade sanctions and economic embargoes imposed by the United States and the European Union on certain countries Butterfield is unable to be involved in the processing of transactions originating in those sanctioned countries and other blocked countries. Butterfield must comply with international banking regulations that preclude us from facilitating payments to or accepting business from persons or businesses in some countries. As a result, you cannot use your Butterfield card(s) for purchases or cash advances in those locations. We regret any inconvenience this may cause. The countries from which Butterfield is unable to process transactions are Afghanistan, Belarus, Bosnia & Herzegovina, Burundi, Central African Republic, Congo, Eritrea, Guinea, Guinea-Bissau, Haiti*, Iran, Iraq, Lebanon, Libya, Moldova, Myanmar(Burma), North Korea, Serbia, Somalia, Sudan(South and North), Syria, Tunisia, Ukraine, Venezuela*, Yemen and Zimbabwe*.

*Limited transactions allowed – please call +1 (441) 295 1111 for details.


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(Butterfield is not responsible for the content of external websites)