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MasterCard Global Service™

As a Butterfield/ AAdvantage® MasterCard® holder, you have the security of knowing you can access
worldwide, 24-hour assistance with lost or stolen card reporting, emergency card replacement and
emergency cash advances.

 

Call MasterCard Global Service™ immediately to report your card lost or stolen and to cancel the
account. If you need to make purchases or arrange for a cash advance, with our approval, you can
receive a temporary card the next day in the United States, and within two business days most
everywhere else. Remember, if you report your card lost or stolen, you will not be responsible for any
unauthorised transactions on your account. In the United States (including all 50 states, the District of
Columbia, the U.S. Virgin Islands and Puerto Rico) and Canada, call 1-800-MC-ASSIST (1-800-622-
7747). When outside of the United States and in need of assistance, you can easily reach a specially
trained MasterCard Global Service™ Representative who can help you 24 hours a day, 365 days a year,
in any language. You can call toll free from over 75 countries worldwide.

 

Toll free MasterCard Global Service™ telephone numbers:

 

 

 MasterCard Global Service

 
CountryPhone Number
Australia1-800-120-113
Austria0800-21-8235
Bermuda, Bahamas1-800-307-7309
Carribean1-800-307-7309
France0-800-90-1387
Germany0800-819-1040
Hungary06800-12517
Ireland1-800-55-7378
Italy800-870-866
Mexico001-800-307-7309
Netherlands0800-022-5821
Poland0-0800-111-1211
Portugal0800-8-11-272
Spain900-97-1231
United Kingdom0800-96-4767
 

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For additional information, or for country-specific toll free telephone numbers not listed above, visit
MasterCard’s web site at http://www.mastercard.com/ or call collect at 636-722-7111.

 

Account Information and Card Benefits
Contact Butterfield directly for account information and card benefits 441-299-3800. Also we offer a
convenient automated service for balance inquiries 1-800-788-9490.

 

ATM Locations
Visit MasterCard’s web site at http://www.mastercard.com/ to use the ATM locator or call MasterCard
Global Service™ to find the location of a nearby ATM in the MasterCard® ATM Network. You can get cash
at over 600,000 ATMs worldwide. Be sure you know your PIN (Personal Identification Number) before
you travel to enable cash access.

To apply:

To apply for a Butterfield MasterCard®, contact your local Banking Centre or call (441) 295 1111.

Certain restrictions apply.

Fees and rates are subject to change without notice.

 

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