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For your convenience, Butterfield Bank has prepared some answers to frequently asked questions about our Personal Banking services below.
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Historic Home Loans |
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 | What is a historic home loan? |
 | An interest-free loan exclusively offered to owners of buildings listed as being of special architectural or historical interest under Section 30 of the Development and Planning Act (1974). Government pays the interest while the property owner is responsible for paying back the principal of the loan. |
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 | Who can apply? |
 | All owners of listed buildings. An owner is defined as a freeholder or leaseholder with an interest that exceeds the loan period. The emphasis is on assisting residential buildings but the Minister of the Environment has the discretion to support a project affecting a commercial building. |
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 | What can it be used for? |
 | The loan must be used to either preserve or enhance a listed building. This includes:
- major repairs, renovation or maintenance, including structural repairs. This includes work to the roof, walls, windows, window frames, shutters, external doors, porches, verandahs, steps, chimneys, etc. Where repairs are not possible, replacements should be from a material that matches the original;
- restoration work or other alterations that involve the removal of unsympathetic additions or alterations and their replacement with a more appropriate scheme;
- dependency buildings, walls and gates, etc., where these are specifically included in the listing;
- the cost of architectural fees and other specialist advice associated with the eligible elements of the scheme. The amount will be calculated as a percentage, normally between 10% and 12% of the cost of the approved and eligible work.
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 | What will the loan not apply to? |
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- any extension or addition that is not part of a restoration;
- any proposal to the rest of the property on which the listed building stands, such as building a swimming pool, garage, guest house, etc.;
- any proposal that does not, in the opinion of the Historic Buildings Advisory Committee (HBAC), preserve or enhance the special character of the listed building;
- projects that, at the time of the loan application, have already been commenced on site and/or that the HBAC has not agreed to.
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 | How do I apply? |
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- Contact the Department of Planning to discuss the eligibility of the proposals and requirement for Planning permission and Building Code approval.
- Before applying to the Bank for a loan, approval of the eligibility of the proposals must be sought in writing from the Department of Planning. This should include details of the scope of works and at least three quotes of the estimated cost of work. The loan will likely be based on the lowest quote, although the owner may choose to appoint any of the contractors.
- If details of the proposal are acceptable, and the necessary permissions have been obtained, the Department will issue a Loan Approval Certificate. This identifies the elements of the work that are eligible and indicates the maximum loan available to the project.
- A formal loan application can now be made to Butterfield Bank, accompanied by the Certificate. On approving the loan, the Bank will issue a commitment letter valid for three months. The loan becomes payable only on the owner’s acceptance of the terms of the commitment letter.
To apply for a Historic Home Loan, consult a Personal Banking Representative at any of our branches or call our Loan Hotline at (441) 298-4799. |
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 | How is the loan administered? |
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- the owner should notify the Department of Planning when work is scheduled to start. A representative from the Department will visit the site as well as during construction and at completion of the project to verify that work is being carried out in accordance with the approval;
- drawdowns from the loan will be paid directly to the owner, each subject to written approval from the Department of Planning;
- failure to complete the project in accordance with the approvals without first obtaining written consent from the Department of Planning will result in the whole sum borrowed reverting to interest charged at the standard Bank rate;
- if unforseen construction problems result in amendments to the approved work that may affect the amount of the loan, the Bank may increase the loan up to the maximum permitted, subjected to the agreement of the Department of Planning;
- the owner should notify the Department of Planning as soon as possible if amendments to the approved scheme are likely to result in an increased loan. Only eligible revisions will be approved and any increase to the loan amount will be indicated on the Loan Approval certificate.
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 | How much can be borrowed and over what term? |
 | Normally up to a maximum of $100,000 per property per financial year. The maximum repayment term is normally 5 years. Principal payments must be made on a monthly basis over the repayment term while Government will pay the interest. The amount and terms of the loan may be increased only if authorized by the Government and Butterfield Bank. |
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Report Lost or Stolen Card |
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 | How do I report a lost or stolen debit or credit card? |
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Simply telephone us.
During Bermuda business hours (9:00 a.m. to 5:00 p.m. weekdays): (441) 299-3800
After Bermuda business hours: (441) 296-7424
From the U.S. or Canada, call toll free: 1 (866) 563-1339
From outside the U.S. or Canada, call collect: 1 (781) 756-8169
MasterCard® toll free any time:
Continental U.S.: 1 (866) 563- 1339
Outside U.S.: (781) 756-8169
Visa® toll free any time:
1 (800) 788-7490
Visa® from Bermuda:
1 (800) 847-2911 |
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